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Make an Appointment

Valley Connection is the appointment line for Santa Clara Valley Medical Center’s primary care clinics. You can call Valley Connection at 1.888.334.1000 and hear options in English, Spanish, Vietnamese, and a number of other languages.

When you call Valley Connection, it works best if you have your Medical Record Number with you. You can call Valley Connection to:

  • Make an appointment with a SCVMC primary care physician (PCP)
  • Get a Medical Record Number
  • Locate services

If you do not have a primary care physician, please contact your health plan to find our how to select your PCP.

If you have a Primary Care Provider with Santa Clara Valley Medical Center use Valley Connection to make or make or cancel an appointment.

  • Call Valley Connection at 1.888.334.1000
  • Select your preferred language
  • Press 1 and enter your Medical Record Number
  • Enter your birth date using this format: MM/DD/YYYY
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If you do not have a Primary Care Provider with Santa Clara Valley Medical Center but have been seen at one of our clinics or do not have a health plan, you can use Valley Connection to make an appointment and get other information.

  • Call Valley Connection at 1.888.334.1000
  • Select your preferred language
  • Press # and listen to the options

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To see more about our services and locations, go to Our Locations. To learn more about our physicians go to Find a Doctor.








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