For the Media
One of our top priorities is to protect patient privacy and individually identifiable health information. We follow the privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and existing California law. Patients must give specific authorization for the disclosure of their protected health information.
In compliance with Santa Clara Valley Health & Hospital System policy, and to ensure federal patient privacy standards are upheld for all hospital and clinic patients and visitors, a staff member from the Public Information Office must accompany all reporters and photographers while on Santa Clara Valley Medical Center & its clinics’ property. Reporters, videographers, still photographers and other media interested in coming to Santa Clara Valley Medical Center must first contact the Public Information Office.
Joy Alexiou is the Public Information Officer for SCVMC and is available to respond to journalists' inquiries and requests. Office hours are Monday to Friday from 8:00 am to 5:00 pm.
(408) 885-4164 for the Public Information Office (during business hours)
(408) 595-2936 (after hours for urgent or emergency issues or events)
Call for the condition of a patient, to request an interview, or for more information. Under federal privacy law, the patient's name must be provided to receive condition information.
(408) 885-6750 for the Nursing Supervisor’s Office
Call after office hours for the condition of a patient. Under federal privacy law, the patient's name must be provided to receive condition information.