We are looking
forward to welcoming you to our clinic.
Your health care team may include –
doctors, nurse practitioners, nurses, pharmacists, medical assistants, and
registration clerks. We look forward to meeting you and helping you improve
WHAT TO BRING TO THE HOSPITAL >
Plan to Arrive at Least
15 minutes before your scheduled appointment time.
Please make sure to arrive at the clinic
at least 15 minutes prior your scheduled appointment time. This will give you
time to register and complete any forms. If you arrive late, you may be asked
to wait to see your healthcare provider. Depending on the clinic schedule, you
could be asked to reschedule your appointment for another day.
While at your appointment, ask questions
about your health treatment. It is up to you to understand the reasons you are
getting a medical test, starting a new medicine or seeing a specialist. You can
also take notes on what the doctor is telling you. You will also get an After
Visit Summary with all the information on it. Be sure that you understand what
your health team has told you. If you do not understand, please ask!
Rescheduling an Appointment
Please be sure to call as soon as you
know you are going to miss your appointment.
- If you need to cancel and/or reschedule
an appointment with a primary care provider, call Valley Connection at (888) 334-1000
- If you need to cancel and/or
reschedule an appointment with a specialist, please call (800) 814-4351
- If you are enrolled in MyHealth Online, you
can make, cancel, view or request an appointment without picking up the phone.