Education and Trainings

services

Group of People holding hands togehter
Ambulatory Health Education
 

We offer FREE health education and wellness classes to all Santa Clara Valley Medical Center patients who are seeing a primary care provider. Classes are in English and some are in Spanish, Vietnamese, and Hindi. 

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Patient with custoemr relation staff
Customer Relations
 

Welcome to the Customer Relations Department. We are here to serve you. We have a deep commitment to providing the highest quality care and service to our patients, with compassion, cultural sensitivity, respect and dignity. 

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patient talking to doctor
PATIENT RIGHTS &
RESPONSIBILITIES


As a patient, you have rights with no concern to sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, gender identity, or marital status, or the source of payment for care

 

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talking to finacnial counselor
FINANCIAL
SERVICES


While every patient is responsible for the costs of the health care services they receive, there may be programs available to assist in reducing these costs for those who do not have health insurance. 

 

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interpreter
LANGUAGE
SERVICES


At Santa Clara Valley Medical Center, we know that positive health outcomes are dependent on effective communication. For this reason, interpretation services are provided by phone, and in person to our patients and their families. Interpreters in more than 100 languages are available by phone at any time, every day of the year. There is no charge for these services.

 

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holding hands
CHAPLAIN & SPIRITUAL
CARE SERVICES
 

Chaplains are available for spiritual support and consultation.

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couple talking to finacial advisor
LEGAL ASSISTANCE
PROGRAMS


We have FREE and CONFIDENTIAL legal services for children and youth who get medical care at Santa Clara Valley Medical Center and its clinics. This service is through the  SILICON VALLEY MEDICAL-LEGAL PARTNERSHIP CLINIC (MLPC)

 

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muti color hands
PACE CLINIC


The PACE Clinic offers individuals, in all stages of HIV infection, state-of-the-art primary care in a friendly and compassionate environment. The Clinic offers a holistic and multi-disciplinary approach to care that includes a comprehensive range of on-site services, from clinical treatment to nutrition and psychotherapy.

 

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guy talking to social worker
SOCIAL SERVICES


Social workers are here to help you by providing crisis counseling and emotional support, as well as information and referral to community agencies.

 

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