CUSTOMER RELATIONS

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About Us

Welcome to the Customer Relations /Patient Experience Department. We are here to serve you. We have a deep commitment to providing the highest quality care and service to our patients, with compassion, cultural sensitivity, respect and dignity. We strive to clearly define our customers’ expectations; then exceed them! ​


Our STAFF

Our staff cares and are available to answer any questions you may have. 

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PROGRAM & SERVICES

We provide patients and guests with a warm welcome, assistance navigating the hospital and clinics, important information, support programs and resources. 

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​CONTACT US

If you have questions or a complaint, please contact:

1 (800) 351-1818 or (408) 885-4826

Monday-Friday 
8:00 am-4:00 pm

CUSTOMER RELATIONS /PATIENT EXPERIENCE DEPARTMENT
Santa Clara Valley Medical Center

751 S Bascom Ave, Sobrato Pavilion, Bldg. A, Room 1A068B
San Jose CA 95128


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