CUSTOMER RELATIONS

Complaints & Grievances

Your feedback is valuable.  If you have a concern, question, or complaint, we would like to hear from you.  Your comment will help us continue to provide good care and acknowledge the hard work of outstanding staff members.


If the resolution of your concern is not satisfactory, please know you have options of contacting the following agencies:

California Department of Health Services​
San Jose District Office

100 Paseo de San Antonio, Suite 235
San Jose, CA 95113
(408) 277-1784 or 1 (800) 554-0348

http://www.cdph.ca.gov

Medical Board of California
Central Complaint Unit

2005 Evergreen Street, Suite 1200
Sacramento, CA 95815
1 (800) 633-2322
http://www.mbc.ca.gov/

The Joint Commission​
Office of Quality Monitoring

One Renaissance Boulevard
Oakbrook Terrace, IL 60181
1 (800) 994-6610
Monday to Friday, 8:30 am to 5 pm, Central Time
www.jointcommission.org​​​​​​



Download Complaint Form​

Grievance Policy
Complaint Form English
Complaint Form-Spanish

Complaint Form-Vietnamese​​​​​​